PRIVACY POLICY

1. Introduction

PecsKart Medical Devices Pvt. Ltd  acknowledge your faith in us and we endeavor to maintain and secure your privacy at highest standards. PecsKart Medical Devices Pvt. Ltd  recognizes that your privacy is important to you and that you have certain rights in relation to your personal information (“information”). PecsKart Medical Devices Pvt. Ltd  appreciates your trust and uses your information carefully and sensibly. The aim of this privacy policy is to ensure that you understand what information we collect about you, the reasons for collection and use, and entities we share it with. By providing your consent to this privacy policy, you agree to the collection, use and transfer of your information as set out in this privacy policy. PecsKart Medical Devices Pvt. Ltd  may change its privacy policy from time to time and may display the same on its website/mobile application. In case you disapprove any of the terms and conditions of this privacy policy, then you should immediately cease to use the website/mobile application. Our objective is to provide a better shopping experience to our customers and customers of our affiliates.

This privacy policy read along with Terms and Conditions of Use manifest PecsKart Medical Devices Pvt. Ltd  policy on the collection, use and disclosure of information shared by the visitors on its website/mobile application. PecsKart Medical Devices Pvt. Ltd  will use the information only as set out in the privacy policy. This privacy policy is published as per the Information Technology Act 2000.

Please note that this privacy policy is subject to change from time to time and hence you are requested to visit the site at regular intervals.

2. What information we collect and how we use it

PecsKart Medical Devices Pvt. Ltd  receives and stores the information you enter on its website/mobile application. Your personal details like email address, name, phone number, are generally collected. You will have the sole right to provide the information and you are not under an obligation to provide any other information, except the details required for delivery of services to you.

PecsKart Medical Devices Pvt. Ltd  may use the information for the following purposes:

(i) to address any issues relating to service and sale and also to increase your shopping experience;

(ii) handling orders and deliver products and to provide promotional offers and share details about products and services;

(iii) communicating with you through phone, mobile application or email;

(iv) providing an enhanced and delightful customer experience;

(v) dealing with enquiries and complaints, customer services and related activities and fixing errors and providing recommendations based on your past purchases;

(vi) responding to your queries and fulfilling your requests for information regarding our products and services;

(vii) to notify you and send offers about our products and services, and products and services of the holding company, its subsidiaries and all other entities over which the holding company and/or its subsidiaries exercise majority control under the RP-Sanjiv Goenka Group (“Group”);

(viii) for marketing and for market research/industry/sector analytics purposes, including internal demographic studies, by third parties, to provide, optimize and personalize their products and services to you and to send you newsletters and information about their products and services; and

(ix) responding to judicial process and provide information to law enforcement agencies or as permitted by law.

Please note that you can choose not to divulge any information. However, in such case, you will not be able to use the features or services of our website/mobile application. If you post any message, complaint, feedback then we retain the information to redress the disputes and to provide a resolution.

3. Sharing of information

We collect your information relating to your profile in order to improve our service and offerings. During this process, we identif…

Privacy Policy for Pecskart Medical Devices Pvt Ltd

Effective Date: 18/10/2024

Pecskart Medical Devices Pvt Ltd ("we," "our," "us") operates the website www.pecskart.in ("the Site") and provides sales and services of medical equipment. We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect various types of information to improve the services we offer and enhance your experience, including:

a. Personal Identification Information (PII):

• Name
• Email Address
• Contact Number
• Billing Address
• Shipping Address

b. Payment Information:

• Credit/Debit card details (processed via third-party payment processors and not stored on our servers)
• Bank account details (for refund purposes, if applicable)

c. Device Information:

• IP Address
• Browser Type
• Device Type
• Cookies (Please refer to our Cookie Policy)

d. Usage Data:

• Pages viewed
• Products purchased
• Time spent on pages

2. How We Use Your Information

We use the collected data for various purposes, including but not limited to:

• Processing your orders and transactions
• Providing customer support
• Personalizing your shopping experience
• Sending updates on product availability, services, and promotions
• Improving our website and services
• Complying with legal obligations

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

• Service Providers: For payment processing, shipping, and customer support.
• Compliance with Laws: To comply with legal obligations or government requests.
• Business Transfers: In the case of a merger, acquisition, or sale of assets.

4. Data Security

We take data security seriously and implement appropriate technical and organizational measures to safeguard your personal data. However, no electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Your Rights

You have the following rights concerning your personal data:

• Access: You can request access to the data we hold about you.
• Correction: You may request the correction of any incorrect or incomplete data.
• Deletion: You can request the deletion of your data, subject to legal and operational limitations.
• Objection to Processing: You have the right to object to certain types of processing of your personal data.

7. Cookies

Our website uses cookies to improve functionality and enhance user experience. For more information, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Pecskart Medical Devices Pvt Ltd
Address: Plot No 55, Daultabad Industrial Area, Sector 106, Gurgaon Haryana India- 122001
Email: info@pecskart.in
Phone: 7428916939
Website: www.pecskart.in

This policy ensures that your customers are aware of how their data is being handled and helps your company comply with data privacy regulations.